Refund policy

Our return policy is only good until the service has started (classes/memberships). 

To be eligible for a return, the start date must be after your request for return. Not showing up to a class does not make you eligible for a return. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at contact@hometownwoodshop.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return email confirmation. 

You can always contact us for any return question at contact@hometownwoodshop.com.

Exceptions / non-returnable items 
Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at contact@hometownwoodshop.com.